ONLINE PRIVACY POLICY AGREEMENT
Last updated: June 29, 2026
Roofweiler values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website, use our mobile application, or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Roofweiler of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.
We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Roofweiler decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email.
This Policy applies to Roofweiler and governs any and all data collection and usage by us across our website (roofweiler.com) and our iOS mobile application ("Roofweiler App").
Roofweiler iOS App — Mobile Data Collection
The Roofweiler iOS app allows homeowners and customers to request window and roofing quotes, track their project status, and view invoices. To deliver these features, the app collects the following information:
- Email address — used to send you a sign-in code and to link your quotes and project records to your account. Stored securely on our servers.
- Name, phone number, and property address — collected when you submit a quote request. Used to prepare and deliver your estimate.
- Photos — photos you take or upload of your windows or property are sent to Roofweiler's secure servers and used exclusively to prepare your quote and document project work. Photos are not shared with third parties or used for advertising.
- Camera access — the app uses your iPhone camera and LiDAR sensor (on supported devices) to measure window openings. Camera data is processed on-device and not stored unless you submit a quote.
None of the above data is used for advertising, sold to third parties, or used for cross-app tracking. All data is transmitted over HTTPS and stored in Roofweiler's secure CRM system.
Account removal: To request removal of your Roofweiler account and login credentials, email info@roofweiler.com with subject line "Delete My Account." We will remove your login credentials within 30 days. Job records and project documentation associated with your property may be retained as required for business, warranty, and legal purposes.
Specifically, this Policy will inform you of the following
- What personally identifiable information is collected from you through our website and app;
- Why we collect personally identifiable information and the legal basis for such collection;
- How we use the collected information and with whom it may be shared;
- What choices are available to you regarding the use of your data; and
- The security procedures in place to protect the misuse of your information.
Information We Collect
It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website and app collect various types of information, such as:
- Voluntarily provided information which may include your name, address, email address, phone number, and billing information, which may be used when you request services and to deliver the services you have requested.
- Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.
- Website activity (such as the pages you view and the time spent on them). When you reach our site from a link we have sent you, we may associate this activity with your contact record in our customer system so we can better understand your interests and follow up with relevant information. We do not sell this data.
Why We Collect Information and For How Long
We are collecting your data for several reasons:
- To better understand your needs and provide you with the services you have requested;
- To fulfill our legitimate interest in improving our services and products;
- To send you promotional emails containing information we think you may like when we have your consent to do so;
- To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
- To customize our website according to your online behavior and personal preferences.
The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.
Use of Information Collected
RoofWeiler does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.
RoofWeiler may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request.
RoofWeiler uses various third-party social media features including but not limited to Facebook, Instagram, LinkedIn and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within RoofWeiler's control.
Disclosure of Information
RoofWeiler may not use or disclose the information provided by you except under the following circumstances:
- as necessary to provide services or products you have ordered;
- in other ways described in this Policy or to which you have otherwise consented;
- in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
- as required by law, or in response to a subpoena or search warrant;
- to outside auditors who have agreed to keep the information confidential;
- as necessary to enforce the Terms of Service;
- as necessary to maintain, safeguard and preserve all the rights and property of RoofWeiler.
Non-Marketing Purposes
RoofWeiler greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in RoofWeiler products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.
Children under the age of 13
RoofWeiler's website and app are not directed to, and do not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website or app.
Unsubscribe or Opt-Out
All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe please send an email to info@roofweiler.com. RoofWeiler will continue to adhere to this Policy with respect to any personal information previously collected.
Links to Other Websites
Our website does contain links to affiliate and other websites. RoofWeiler does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website and app.
Your Rights as a Data Subject
Under the regulations of the General Data Protection Regulation ("GDPR") of the EU you have certain rights as a Data Subject. These rights are as follows:
- The right to be informed: this means we must inform you of how we intend to use your personal data and we do this through the terms of this Policy.
- The right of access: this means you have the right to request access to the data we hold about you and we must respond to those requests within one month. You can do this by sending an email to info@roofweiler.com.
- The right to rectification: this means that if you believe some of the data we hold is incorrect, you have the right to have it corrected. You can do this by sending us an email with your request.
- The right to erasure: this means you can request that the information we hold be deleted, and we will comply unless we have a compelling reason not to, in which case you will be informed. You can do this by sending an email to info@roofweiler.com.
- The right to restrict processing: this means you can change your communication preferences or opt-out of certain communications. You can do this by sending an email to info@roofweiler.com.
- The right of data portability: this means you can obtain and use the data we hold for your own purposes. If you wish to request a copy of your information, contact us at info@roofweiler.com.
- The right to object: this means you can file a formal objection with us regarding our use of your information. To do this, please send an email to info@roofweiler.com.
Security
RoofWeiler takes precautions to protect your information. When you submit sensitive information via the website or app, your information is protected both online and offline. All data transmitted to and from our services is encrypted using SSL/HTTPS. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The servers in which we store personally identifiable information are kept in a secure environment.
Mobile Terms of Service
RoofWeiler mobile message service (the "Service") is operated by RoofWeiler ("RoofWeiler", "we", or "us"). Your use of the Service constitutes your agreement to these terms and conditions ("Mobile Terms"). We may modify or cancel the Service or any of its features without notice.
By consenting to RoofWeiler's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of RoofWeiler through your wireless provider to the mobile number you provided. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information. Promotional messages may include promotions, specials, and other marketing offers.
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with RoofWeiler. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
You may opt-out of the Service at any time by texting STOP or emailing info@roofweiler.com.
Acceptance of Terms
By using this website or our mobile app, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites and app.
How to Contact Us
If you have any questions or concerns regarding the Privacy Policy Agreement, please feel free to contact us at the following email, telephone number or mailing address.
Email: info@roofweiler.com
Phone: (954) 787-3535
Mailing Address:
RoofWeiler
8555 NW 29th St
Doral, Florida 33122
The data controller responsible for your personal information:
David Villegas
info@roofweiler.com
8555 NW 29th St, Doral FL 33122
